Shipping Information
Delivery Options
We offer reliable shipping across the United Kingdom. All orders are carefully packaged to ensure your research materials arrive in optimal condition.
| Service | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 2-3 business days | Calculated at checkout |
| Free Shipping | 2-3 business days | On qualifying orders |
Order Processing
Orders placed before 2:00 PM (GMT) on business days are typically processed and dispatched the same day. Orders placed after this time or on weekends and bank holidays will be processed on the next business day.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking number and a link to track your delivery. You can also view tracking information from your account page.
Packaging
All peptides are shipped in temperature-stable packaging appropriate for the product. Lyophilised (freeze-dried) peptides are stable at ambient temperatures during transit. Products are shipped in plain, discreet packaging with no external indication of contents.
Delivery Issues
If your order has not arrived within the expected timeframe, or if you receive a damaged or incorrect item, please contact us as soon as possible and we will resolve the issue promptly.
Important: All shipments are intended for delivery to research facilities, laboratories, or registered business addresses. By placing an order, you confirm that the products will be used for research purposes only.